Privacy Policy
Effective Date: October 14, 2026
Vallcha LLC (“Vallcha,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit vallcha.com, submit an inquiry, request a personalized proposal, communicate with Vallcha, or complete a purchase through an approved proposal or invoice.
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing address, shipping address, payment-related information, inquiry details, preferred jewelry specifications, order details, and communications with our team.
We may also automatically collect technical information, including IP address, browser type, device information, operating system, referring URLs, pages viewed, and browsing activity on our website.
How We Use Information
We may use your information to:
- Respond to inquiries and prepare personalized proposals
- Confirm availability, specifications, pricing, and delivery arrangements
- Process payments, fulfill purchases, and arrange delivery
- Provide customer support and communicate about your inquiry or purchase
- Prevent fraud and protect the security of our business and clients
- Improve our website, services, and client experience
- Comply with legal, tax, accounting, and regulatory obligations
- Send marketing communications if you have opted in; you may unsubscribe at any time
How We Share Information
We do not sell personal information for money. We may share personal information with trusted service providers when necessary to operate our business, including payment processors, FedEx and other delivery providers, website and e-commerce providers, email platforms, analytics providers, fraud-prevention services, professional advisers, and government authorities where required by law.
These providers currently include Stripe (payment processing), FedEx (delivery), SiteGround (website hosting), Cloudflare (website security and performance), Google Analytics (website analytics), OpenAI (our website chat assistant), and Telegram (internal notifications to our team about inquiries).
Cookies & Similar Technologies
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website usage, measure marketing performance, and improve our services.
You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain uses of your personal information, including targeted advertising where applicable.
To submit a privacy request, contact [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing your request.
Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above indicates when the policy was last revised.
Contact Us
Vallcha LLC
Attn: Valentin Shlyakhtichev
[email protected]
[email protected]
