Privacy Policy for Vallcha Jewelry

At Vallcha Jewelry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect from you, how we use and protect that information, and your rights regarding your personal data.

 

  1. Information We Collect

1.1 Personal Information: When you interact with our website, make a purchase, or subscribe to our services, we may collect personal information such as your name, email address, mailing address, phone number, and payment details. We collect this information solely for the purpose of fulfilling your orders, providing customer support, and improving our services.

1.2 Non-Personal Information: We may also collect non-personal information, including demographic data, preferences, and usage patterns. This information is collected to better understand our customers’ needs and enhance their overall experience.

  1. Use of Information

2.1 Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including shipping products, providing order status updates, and handling returns or exchanges.

2.2 Communication: We may use your contact information to communicate with you regarding your orders, inquiries, or other relevant information about our products and services. We may also send you promotional emails or newsletters if you have opted in to receive them. You can unsubscribe from these communications at any time.

2.3 Improving Our Services: We may analyze non-personal information to gain insights into customer preferences and behavior, which helps us improve our products, website, and overall customer experience.

2.4 Legal Compliance: We may disclose personal information as required by law, court order, or governmental regulation to comply with legal processes.

  1. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is entirely secure, so we cannot guarantee absolute security.

  1. Third-Party Services

We may use third-party services or applications to enhance our website functionality, such as payment processors or shipping providers. These third parties have their own privacy policies governing the use of your information. We recommend reviewing their privacy policies to understand how they handle your personal data.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can modify your browser settings to manage or disable cookies if you prefer.

  1. Your Rights

You have the right to access, modify, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions regarding your personal data, please contact us using the information provided in the “Contact Us” section below.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it.

  1. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and the revised version will be effective as of the date of posting.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Contact Us page.